Terms of Service
Terms of Service
This website is operated by Ryan & McKenzie. Throughout the website, the terms "we", "us", and "our" refer to Ryan & McKenzie, the company responsible for managing and operating this online store.
By visiting this website or purchasing products through our store, you agree to comply with the following Terms and Conditions ("Terms of Service"). These Terms apply to all individuals who access or use the website, including visitors, customers, and other users.
If you do not agree with these Terms, you should discontinue using the website and the services provided.
1. Use of the Online Store
By using this website, you confirm that you have reached the legal age required in your country or state of residence. If a minor uses this website under your supervision, you confirm that you have granted permission and accept full responsibility for their activity.
You agree not to use this website or its products for any unlawful, fraudulent, or unauthorized purpose. Any attempt to disrupt the operation or security of the website is strictly prohibited. This includes introducing malicious software, viruses, or other harmful code.
Failure to follow these rules may result in the immediate suspension or termination of your access to the website and its services.
2. General Conditions
We reserve the right to refuse or cancel any order if legitimate circumstances require it. This may include situations involving suspected fraud, misuse of the website, pricing errors, or stock discrepancies.
Payment information is always transmitted securely through encrypted networks. However, other forms of information transmitted over the internet may not always be encrypted.
No part of this website, its content, or its services may be copied, reproduced, sold, distributed, or otherwise exploited without prior written permission from us.
3. Accuracy of Website Information
We make every effort to ensure that the information presented on our website is accurate, complete, and up to date. However, we cannot guarantee that all information will always be entirely error-free or current.
The content provided on this website is intended for general informational purposes only. We reserve the right to modify, update, or remove content from the website at any time without prior notice.
4. Changes to Products, Services, and Prices
Product prices and availability are subject to change without prior notice.
We also reserve the right to modify, suspend, or discontinue parts of the website, product lines, or certain services whenever necessary for operational, legal, or technical reasons.
5. Contract Formation and Ordering
Products displayed in our online store represent an invitation to treat and do not constitute a legally binding offer.
By placing an order through our checkout system, you are submitting a binding purchase offer. An automatically generated confirmation email acknowledging receipt of your order does not constitute final acceptance of that order. A purchase contract becomes legally binding only when your ordered products have been officially processed and dispatched.
6. Warranty and Consumer Rights
All products offered through our website are subject to applicable consumer protection and e-commerce laws based on your shipping destination.
Nothing within these Terms is intended to limit, override, or replace any statutory rights or guarantees that consumers hold under applicable local laws.
7. Products, Availability, and Shipping
Certain products may be available exclusively online and in limited quantities. We strive to display product images, textures, and colors as accurately as possible; however, appearance may vary depending on your device or monitor settings.
Shipping & Import Duties: We currently ship exclusively to customers within the United States. Orders are shipped directly from our international fulfillment and logistics facilities to the customer. Because products originate overseas, U.S. customs duties, import taxes, or clearance fees may apply and remain the responsibility of the customer.
8. Billing and Account Information
Customers agree to provide current, complete, and accurate purchase and account information for all transactions made at our store.
We reserve the right to review, hold, or cancel any order if incorrect, incomplete, or suspicious billing or shipping information is detected. Customers are responsible for promptly updating their account and contact details if changes occur.
9. Third-Party Tools and Services
Our website may provide access to third-party tools, applications, or services over which we neither monitor nor have any control.
These tools are provided on an "as is" and "as available" basis without any warranties or endorsements. Use of optional third-party tools is entirely at your own risk and discretion.
10. Links to External Websites
Our store may contain links to external third-party websites. Ryan & McKenzie is not responsible for examining or evaluating the content, privacy policies, or practices of any third-party sites.
Any transactions, interactions, or disputes conducted with third-party providers are strictly between you and the third party.
11. User Submissions and Feedback
If you send specific submissions (such as contest entries, reviews, or creative ideas) or unsolicited feedback to us, you agree that we may, at any time, edit, copy, publish, and distribute them without restriction.
You remain solely responsible for any comments or content you submit, ensuring they do not violate the rights of any third party.
12. Personal Information
The submission of personal information through our store is governed by our Privacy Policy, which ensures your data is handled securely and transparently.
13. Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, availability, and shipping transit times.
We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
14. Prohibited Activities
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, or local regulations; (d) to infringe upon our intellectual property rights; or (e) to upload viruses or malicious code.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Ryan & McKenzie, its directors, employees, or affiliates shall not be held liable for any indirect, incidental, punitive, or consequential damages arising from your use of the website or any products procured through the service.
Statutory consumer rights under applicable local laws remain fully unaffected.
16. Indemnification
You agree to indemnify, defend, and hold harmless Ryan & McKenzie and our partners, agents, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law.
17. Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.
18. Termination
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our services, or when you cease using our site.
19. Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Massachusetts, United States, without regard to its conflict of law provisions, and without prejudice to mandatory consumer protection laws in your jurisdiction of residence.
20. Returns, Refunds, and Cancellations
Detailed information regarding order cancellation windows, return windows (30 days), and refund timelines can be found directly in our Return & Refund Policy. Payment methods and checkout details are described in our Transactions Policy, and delivery timelines are described in our Shipping Policy. Requests must be directed to our customer support channels.
21. Company Contact Information
Store name: Ryan & McKenzie
Company name: Yusuf Agir LLC
Registration Number: 42-3392831
Business Address: 439 Littleton Rd, Westford, MA 01886 United States.
Warehouse Address: Building 4, 4th Floor, 58 Baiye Road, 523000 Guangdong, China.
Email: info@ryanandmckenzie.com
Phone: +1 781 675 8722
Customer Service Hours:
Monday to Friday: 9am - 6pm (ET)
Saturday and Sunday: Closed